how to request a refund

Request a refund

\”509event.com hosts events organized by third parties who manage their events, including setting refund policies and handling refund requests. To request a refund for your tickets, kindly reach out directly to the event organizer.\”

Finding organizer

On the event details page

• Click on the Organizer name – For more details and contact info.

• Step 2: click on event search page – find organizer by name at the bottom of the page.

If the event organizer allows refund requests for the event you purchased tickets for, you’ll see the option to request a refund in your account.

\”In specific cases, 509Event mandates event organizers to approve refund requests. If your refund request is denied or unanswered by the organizer, please review whether your order meets the outlined refund qualifications.\”